From quote to claim — the complete picture in 8 simple steps.
Enter where you're hiring, your rental dates, and click "Get a Quote". The whole process takes under 2 minutes. No credit card, no commitment at this stage.
Select Essential, Premium or Ultimate cover. All tiers include up to $100,000 cover and $0 policy excess, with higher tiers adding extra covered items.
Complete secure checkout. Your policy document is emailed to you instantly. Save it to your phone or print it so the details are easy to find.
When rental staff offer CDW or LDW insurance, you can say: "No thank you, I have arranged my own excess cover." Read the rental agreement carefully before signing.
The rental company will hold a deposit on your credit card — this is standard. If no damage occurs, it's released at return. You're covered from your policy start date.
If there's damage or theft, photograph everything immediately. The rental company will assess the damage and may charge your credit card. Keep all receipts and correspondence.
Log in, start a claim, and upload your documents. You'll need:
We acknowledge your claim within 24 hours. Once approved, reimbursement is processed to your bank account within 3-5 business days. Your Rental Shield policy excess is $0, subject to policy terms.