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Your Protection

Know exactly what your
rental car excess cover includes.

Clear inclusions, clear exclusions and $0 policy excess on eligible claims.

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Choose

Three levels of protection

All plans include up to $100,000 cover and $0 policy excess

Essential Starter Protection
Collision damage
Theft of vehicle
Windscreen & glass
Tyres, undercarriage, keys
Admin & processing fees
Towing costs
All authorised drivers
$0 policy excess
Headlights & mirrors
Roof & hail damage
Interior damage
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★ Best Value Premium Best Value
Everything in Essential
Headlights, mirrors & lights
Roof & hail damage
Door dents & panel damage
Misfuelling damage
Overseas rentals covered
Priority claim processing
Luxury vehicles
Interior / paint damage
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Maximum Protection Ultimate Maximum Protection
Everything in Premium
Premium & luxury vehicles
Full interior damage
Scratch & cosmetic paint
Single vehicle rollover
Water & flood damage
24/7 priority claims support
Dedicated claims manager
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All plans include up to $100,000 cover · $0 policy excess · Vehicle surcharges may apply

Details

Full Coverage Breakdown

Covered on All Plans
  • Collision damage – Up to your chosen limit
  • Theft – If the vehicle is stolen
  • Windscreen & glass – Including chips and cracks
  • Tyre damage – Punctures and blowouts
  • Undercarriage damage
  • Key replacement & lockout
  • Admin & processing fees – Often excluded elsewhere
  • Towing costs – After an accident
  • All authorised drivers – Everyone on the rental agreement
  • $0 policy excess – On eligible claims
Not Covered
  • Interior damage from misuse – Spills, burns, interior vandalism
  • Driving under the influence
  • Off-road use – Without specific add-on
  • Personal belongings – Luggage, electronics left in car
  • Mechanical failure – Not accident-related
  • Racing or competitive use
  • Private vehicle rentals – e.g. peer-to-peer platforms
Vehicles

All these vehicle types covered

Sedan
SUV / 4WD
People Mover
Campervan
Minibus
Ute / Van

All vehicles under 4.5 tonnes (GVM). Larger vehicles may require specific approval.

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